FAQs

 Who do you ship with?

We ship with Australia Post for all orders from both the online store and our custom range. We've explored most courier options within Australia and in our experience  Australia Post has been the quickest most reliable service yet.

How much is shipping?

We charge $8 flat rate or $12 express.

How do I organise a custom order?

That's easy! We are a veteran owned business and understand the unique ADF requirements as we've lived it. You can contact us on 0404 034 910 or send  through an email with your designs to customs@tacticallyjaded.com.au

Do you do custom designs?

If you have no art or an artistically inclined friend, we can be that! We aren't graphic designers though, so we don't release the design to you and we are limited in what we can achieve. It's best to hit us up and let us know your concept and we'll be able to either get it done, or point you in the direction of who can.

Do you rush custom orders?

Almost all of our clients are current serving defence members, so we understand time crunches. Whether you're on course, going out field or deployment, we get it. We were given 2 weeks for a 5 RAR deployment, a few days notice for 31st/42nd RQR and 1 week for 8/9 RAR. We don't shy away from rush orders and don't add on extra fees. Let us know your deadline and we'll do our best to reach it.

Can I request a design in the store to be printed in a different colour ink than shown?

Definitely! We encourage you to make your shirt unique! Custom gear is our specialty and we have a genuine passion for it. We know not everyone fits the same style. So leave a note in your order with your preferred ink colour (white, grey, blue, orange, red, black, yellow, gold) and we'll get it done!

Do you do Print on Demand (POD)?

We do, for ourselves and other selected veteran owned businesses. We have a fully equipped workshop where we print our own designs and custom orders, here in Brisbane. Every order is screen printed using our water based ink which maintains complete breathability without sacrificing durability.

What Screen Printing Ink do you use?

We use water based ink. It is a premium, eco friendly ink that withstands repetitive tactical use. It maintains the highly sought after breathability of our shirts and has an incredibly soft hand feel. Our prints and our shirts will survive what you put them through, dryer included 😏